Refund Policy

We want you to be pleased with your purchases from The Bon Accord Motor Cycle Club Ltd. so we guarantee to refund any item you are not completely happy with when you return it.

Entries for motorcycle events can be withdrawn until 24 hours before the starting time of the event. Requests to withdraw an entry should be made by e-mailing to inform us of your decision. Any refunds can only be made to the card used to pay your entry fee. Requests to withdraw an entry with less than 24 hours notice will be at the organisers discretion and may result in the loss of your entry fee!

All other items must be returned to us in a re-saleable condition with all tags attached within 14 days of receipt. The cost of return post and packaging will be borne by the customer. Refunds will be credited to your original method of payment. In addition to our returns policy outlined above you have seven working days under the distance Selling Regulations to cancel your purchase. Details of this are in our Terms and Conditions.

If an item is faulty, damaged, unfit for purpose or we have made a mistake on your delivery we will refund your delivery charge, unless the item is part of an order containing other items that were ordered by you. Delivery charges will also be refunded if you cancel your complete purchase within the seven day cooling off period.

It is important to go to the Post Office and get a proof of posting certificate, which will give you a tracking number. We cannot refund anything until we have received the goods back and will not take responsibility for any return post that does not arrive at our office or is lost in transit.

The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refunds to show in your account. If you have any problems with refunds or your card please email or contact us using any of the methods below and we will be happy to help.